Cancellation & Return Policy
We take customer satisfaction seriously. Listed below is our cancellation and returns policy.
Cancellation of unshipped orders will be subject to a 15% restocking fee. The order must be cancelled before the product is shipped out. This fee applies to in stock items as well as pre-orders. Please cancel as early as possible to cancel before we send out the shipment. Any refunds granted will be credited back to the payment method used.
Returns of Unused Products
Unused products may be returned to us within 14 days of receipt. The product must be unused and in original packaging. The customer is responsible for return shipping and there is a 25% restocking fee.
Refurbished And On Sale Products
Products listed as refurbished or on sale are no eligible for returns.
Defective Product Returns
Contact us through our contact form to get started with any warranty service claim. You much receive prior authorization from us before sending us any products in a claim process. If this is not done the returned product will be sent back to the owner at the owners expense.